Last Updated: March 2026
1. Information We Collect
We collect information you provide directly to us when you use our services, including:
- Name, email address, and phone number
- Business name and industry
- Payment and billing information
- Messages and communications sent to us
- Usage data and interaction with our platform
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send promotional communications via RCS, WhatsApp, Email, or SMS (with your consent)
- Respond to your comments and questions
- Monitor and analyze usage patterns to improve user experience
- Comply with legal obligations
3. Communications Consent
When you provide your contact details and consent, we may contact you via RCS, WhatsApp, Email, or SMS for service updates, offers, and support. You can withdraw consent at any time by contacting us at support@zonixshop.io or using the opt-out option in any message.
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist in our operations (under strict confidentiality agreements)
- When required by law or to protect our legal rights
- In connection with a merger, acquisition, or sale of assets
- With your explicit consent
5. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Cookies & Tracking
Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser preferences. Disabling cookies may affect some functionality of our services.
7. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time by contacting us.
8. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data
- Opt out of marketing communications at any time
- Lodge a complaint with a supervisory authority
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or a prominent notice on our website. Continued use of our services after changes constitutes acceptance of the updated policy.
11. Contact Us
For any privacy-related questions or requests, please contact us at support@zonixshop.io or visit our Contact page.